SOS EMERGENCY SUPPORT

Computer Problem?
Get Instant Help

No subscription required. One-time remote support from Lucas AI and our expert technicians. We fix it or you don't pay.

$25
One-time fee • No subscription • 100% satisfaction guarantee
Get Help Now

Fast Response

Average connection time under 5 minutes

Secure Remote

End-to-end encrypted connection

Money Back

Fixed or your money back guarantee

How It Works

1

Request Help

Click "Get Help Now" and briefly describe your issue. Pay securely with credit card.

2

Connect

Download our secure remote tool. Lucas AI connects instantly to diagnose the problem.

3

Fixed!

We fix your issue remotely. You get a summary of what was done and prevention tips.

Powered by Lucas AI

Lucas is our advanced AI technician with knowledge of thousands of IT issues. He instantly diagnoses problems, runs automated fixes, and escalates to human experts when needed. Most issues are resolved in under 15 minutes.

What's Included

Up to 1 hour of remote support
AI-powered diagnostics
Virus/malware removal
Printer & device issues
Slow computer optimization
Email & software setup
Network troubleshooting
Written summary & tips

Need Help Right Now?

Call Us

Speak with a technician

(417) 719-1942

Live Chat

Chat with Lucas AI

Available 24/7

Email

Get a response within hours

support@vellunox.com

Frequently Asked Questions

What if you can't fix my problem? ▼
If we cannot resolve your issue within the session, you get a full refund. No questions asked. We also provide recommendations for next steps if the issue requires hardware repair or on-site service.
How does the remote connection work? ▼
We use secure, encrypted remote access software (RustDesk). You'll download a small tool, give us a one-time code, and we can see and control your screen. You can watch everything we do and disconnect at any time.
What issues can you fix remotely? ▼
Most software issues can be fixed remotely: virus/malware removal, slow computer, printer problems, email setup, network issues, blue screens, software installation, and more. Hardware issues (broken screen, dead hard drive) require local repair.
Why $25 instead of a monthly subscription? ▼
We believe in fair pricing. Many people only need help occasionally. The SOS service gives you expert support when you need it without paying every month. If you want ongoing protection, check out our managed service plans starting at $49/month.